When we first launched FeedPress, our intention was to not only build the best RSS analytics service, but to make decisions that supported it to be a sustainable business. Since its inception, we’ve had a free and paid tier, and fortunately for us, most of you have seen the value in the service and continue to pay for a premium account. We don’t really believe in getting something for nothing. When we look at what Google did with FeedBurner (which is now largely ignored), they had a great opportunity to charge a reasonable fee for the service. The subscriptions could have gone to help continue ongoing maintenance and development, but instead the service languished and now offers no customer support.
Operational costs such as infrastructure, employees, and resources that go towards providing great customer support, don’t come cheap. Maxime and I are confident that we have a great product, and many of you have shared some great feedback that have helped remind us that we really stand out in the crowd. Switching over to a paid only service is going to help us continue to grow and provide even better features and support.
So how does this affect existing free accounts?
If you already have a free account with one or more feeds, everything will continue to work as is. If you decide to add any additional new feeds in the future, we’ll ask you to upgrade to a quarterly (3 months), semester (6 months), or yearly plan. If you have any questions about the changes, please don’t hesitate to get in touch with us.
We trust that this change is a positive one and thank all of you for the support you have given us.